All easyJet flights canceled today from UK airports
Ten thousand passengers booked to fly on easyJet on Thursday to, from and within the UK have had their flights cancelled.
The Independent identified at least 60 ground flights today, most to and from London Gatwick – the airline’s main base.
Britain’s biggest low-cost airline is unable to maintain its scheduled schedule from Sussex Airport and is canceling around 30 flights a day with days notice.
But many passengers received far less warning, with travelers from Bristol to Lisbon being told at 5 a.m. that the only flight of the day is grounded. They were told: “This is due to a technical problem with your aircraft which could not be resolved.”
A flight between Edinburgh and Birmingham was canceled just three hours before departure. No reason was given.
Most of Thursday’s cancellations are for longer destinations and places with few alternative services. From Gatwick they include Sicily‘s two main airports, Catania and Palermo; Olbia in Sardinia; Bodrum in Turkey; and Marrakesh in Morocco.
Based on a typical aircraft capacity of 180, and “load factor” (proportion of seats occupied) as of the last comparable month of June, 2019, The Independent calculates that an average of 167 passengers will be booked on each flight, which represents more than 10,000 travellers.
All grounded passengers have the right to be transported to their destination on the same day, if a flight is available, including on other airlines.
If a same day replacement is not available, easyJet must provide hotel accommodation and meals where applicable.
In addition, compensation of £220 (or £350 for flights over 1,500km) is due to each passenger, unless the airline can demonstrate that “extraordinary circumstances” were responsible.
A handful of flights to and from Paris Charles de Gaulle – serving Gatwick, Bristol and Luton – have been blocked ‘due to industrial action with Paris Charles De Gaulle firefighters tomorrow’.
Passengers booked on these flights are not entitled to compensation.
If all eligible travelers were to seek compensation, the bill for today’s flights alone would be over £2million.
A spokesman for the airline said: “easyJet today operates over 1,700 flights carrying a quarter of a million customers. Unfortunately, due to the current difficult operating environment, including the impact of the strike yesterday’s air traffic controllers in Italy and today’s airport services strike across France, around 60 flights to and from the UK were canceled today, many before customers arrived at the airport.
“We are truly sorry and fully understand the disruption this will have caused our customers. We offer options to rebook or receive a refund as well as hotel accommodation and meals if required, as well as information on how to arrange this quickly online or via the app.
“Our customer service hours and hotel accommodation supply have been extended to support affected customers and help them get to their destination as quickly as possible.”
British Airways is canceling an average of 120 weekday flights, the vast majority of them with weeks’ notice.
EasyJet cancellations from Gatwick
- Milan Malpensa
EasyJet cancellations from Bristol
- Belfast International
EasyJet cancellations from Luton
- Belfast International